People are always quicker to think that problems don't come from them and it's so much more "pleasant" for the ignorant to say bad things without having seen anything.... Kisses @Safine :-)

I would say both grid's can have issues and the sour thing stands to both too

Sadly I see this happening a LOT. Bad reviews for the sole reason they couldn't get to the sim. Which is almost never the sim owner's fault but usually due to either cache issues (clean it, deep clean it so including deleting everything in the cache folder) try again and usually, problem solved. if that doesn't do it.. they may be experiencing technical issues, their grid may be experiencing technical issues, the originating grid may be banned as a whole by the grid owner (something a sim owner can't help nor change), the sim may be restarting just as we tried to get there, there may be an outage somewhere on the internet making getting from A to B impossible, our provider may be experiencing DNS issues and can't resolve the destination ehm.. the list goes on, and on. I think that writing reviews should be done by that one simple rule that should go for all human interactions: if you can't say something nice, say nothing at all. Constructive criticism is fine if it's something the owner CAN change but even then, wording is everything. The world offers SO many flavors for how we communicate.. please don't choose sour.

Didn't he just mention that he did talk to owner? And he told the owner was helpful where this frustration comes from?