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Exploring Conflict Resolution in Virtual Environments

Where: OSCC Keynote 3
When: 8 years ago [10 Dec 2016 16:00 SLT]

Conflict resolution is essential to effective team performance. Teams can practice communication and conflict resolution skills using tools deployed in virtual environments. We will discuss a case study for teaching nursing students how to manage conflict and explore strategies for engaging teams and evaluating team performance in virtual settings.