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Es ist einfach nur noch zum kotzen mit dieser Grid.
Nachdem ich sie schon einmal angeschrieben habe und keine Reaktion erfolgt nun nocheinmal. Es können keine Bodys mehr geladen werden , keine Köpfe nichts. Mein Avatar ist völlig deformiert und dafür bezahlt man Miete. Wenn sie nicht reagieren werde ich mich eben nach einer anderen Grid umschauen. Dieses Verhalten ist absolut inakzeptabel.
I’ve already contacted you once without getting a response, so I’m trying again. Bodies won’t load anymore—no heads, nothing. My avatar is completely deformed, and this is what I’m paying rent for. If you don’t respond, I’ll simply look for another grid. This behavior is absolutely unacceptable.
Nachdem ich sie schon einmal angeschrieben habe und keine Reaktion erfolgt nun nocheinmal. Es können keine Bodys mehr geladen werden , keine Köpfe nichts. Mein Avatar ist völlig deformiert und dafür bezahlt man Miete. Wenn sie nicht reagieren werde ich mich eben nach einer anderen Grid umschauen. Dieses Verhalten ist absolut inakzeptabel.
I’ve already contacted you once without getting a response, so I’m trying again. Bodies won’t load anymore—no heads, nothing. My avatar is completely deformed, and this is what I’m paying rent for. If you don’t respond, I’ll simply look for another grid. This behavior is absolutely unacceptable.
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Well i do have a region in osgrid with masala estates and didn't have any issues just saying. It just depend on your internet and your computer to load things. Try restart pc or restart viewer and clear cache or restart your internet router.
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Hi, I am sorry you are experiencing issues with your region. Some things to point out: You have NEVER contacted me about this issue. I can't find a support ticket with your name on it. I have no IMs from you. ABSOLUTELY NOTHING AT ALL FROM YOU until today.
You sent me a message at 02:13 today (Grid time). That is 10:13 am my time, and I was at my RL job, therefore unable to respond. I was answering messages at 6am, and forgot to log out when I ran out to go to work.
Next message was at 08:37 grid time, or 16:37 my time. I was just arriving home then.
Do you expect me to answer you instantly? My own greeting TELLS you that I may be AFK even if I am online. I am replying to you NOW, at the earliest possibility.
Do you think it is correct to make your personal affairs public like this without giving others a chance to act for you?
I am not at my desk all the time. I have a real job, a private life and commitments. I will help you any way I can, but this post really is not the right way to conduct business.
as of right now, these are the sim statistics from the console:
Region (Andy's New Great Home) # show uptime
Time now is 2026-10-02 09:49:31
Server has been running since Friday, 2026-10-02 07:17:55
That is an elapsed time of 02:31:36.3935038
That means it was automatically restarted 2.5 hours ago. The restart seems to not have solved your problem.
Have you tried flushing your viewer cache?, Have you tried wearing a system avatar and adding your avatar items again? as far as I can see, the region is running fine:
Region (Andy's New Great Home) # show stats
CONNECTION STATISTICS
Client logouts due to no data receive timeout: 0
Andy's New Great Home FRAME STATISTICS
Dilatn SimFPS PhyFPS AgntUp RootAg ChldAg Prims AtvPrm AtvScr ScrEPS
1.00 55 53.9 0.0 0 0 42341 0 4203 160
PktsIn PktOut PendDl PendUl UnackB TotlFt NetFt PhysFt OthrFt AgntFt ImgsFt
12 120 0 0 0 18.16 0.00 0.00 0.00 0.00 0.00
Heap allocated: 4158MB allocation rate (last/avg): -0.262/-0.069MB/s
GCTotalCommited: 4200MB GCTotalAvaiable 160822MB GCHMthreshold 80411MB
Process memory: Physical 5951MB Paged 0MB
Peak process memory: Physical 6752MB Paged 0MB
Total process Threads 63
Otherwise, there may be an issue with your inventory, in which case I can't help.
Let's chat about this. CHAT, not lambast each other pointlessly online.
Also I am NOT "the grid" I am not OSGRID. I do not speak for Osgrid, I am not associated with Osgrid. I am a private individual who offers regions for rent in Osgrid at low prices. Please don't lambast the grid because you appear to have an issue on your region.
Thank you
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You sent me a message at 02:13 today (Grid time). That is 10:13 am my time, and I was at my RL job, therefore unable to respond. I was answering messages at 6am, and forgot to log out when I ran out to go to work.
Next message was at 08:37 grid time, or 16:37 my time. I was just arriving home then.
Do you expect me to answer you instantly? My own greeting TELLS you that I may be AFK even if I am online. I am replying to you NOW, at the earliest possibility.
Do you think it is correct to make your personal affairs public like this without giving others a chance to act for you?
I am not at my desk all the time. I have a real job, a private life and commitments. I will help you any way I can, but this post really is not the right way to conduct business.
as of right now, these are the sim statistics from the console:
Region (Andy's New Great Home) # show uptime
Time now is 2026-10-02 09:49:31
Server has been running since Friday, 2026-10-02 07:17:55
That is an elapsed time of 02:31:36.3935038
That means it was automatically restarted 2.5 hours ago. The restart seems to not have solved your problem.
Have you tried flushing your viewer cache?, Have you tried wearing a system avatar and adding your avatar items again? as far as I can see, the region is running fine:
Region (Andy's New Great Home) # show stats
CONNECTION STATISTICS
Client logouts due to no data receive timeout: 0
Andy's New Great Home FRAME STATISTICS
Dilatn SimFPS PhyFPS AgntUp RootAg ChldAg Prims AtvPrm AtvScr ScrEPS
1.00 55 53.9 0.0 0 0 42341 0 4203 160
PktsIn PktOut PendDl PendUl UnackB TotlFt NetFt PhysFt OthrFt AgntFt ImgsFt
12 120 0 0 0 18.16 0.00 0.00 0.00 0.00 0.00
Heap allocated: 4158MB allocation rate (last/avg): -0.262/-0.069MB/s
GCTotalCommited: 4200MB GCTotalAvaiable 160822MB GCHMthreshold 80411MB
Process memory: Physical 5951MB Paged 0MB
Peak process memory: Physical 6752MB Paged 0MB
Total process Threads 63
Otherwise, there may be an issue with your inventory, in which case I can't help.
Let's chat about this. CHAT, not lambast each other pointlessly online.
Also I am NOT "the grid" I am not OSGRID. I do not speak for Osgrid, I am not associated with Osgrid. I am a private individual who offers regions for rent in Osgrid at low prices. Please don't lambast the grid because you appear to have an issue on your region.
Thank you
First of all, thanks for your reply. I don't consider these to be private issues, though that’s a matter of perspective. If you can't be online, I wouldn't stay logged in; that way, you avoid making others think they're being ignored.
I messaged you twice today; the first time, I got a notification that you were AFK. But the second time, there was no notification and no response—so I was being ignored after all.
Of course, I accept that you have a private life and a job, just like everyone else.
The way you wrote just now makes it sound like it’s all my fault, but I see it differently. Anyway, I’m going to try a few more things tomorrow, because I’ve never encountered problems like the ones on this grid before. I’ll decide how to proceed later; right now, I’m far too upset and angry.
Have a nice day, evening, or whatever time it is for you.
Also erst einmal danke für deine Reaktion. Für mich sind das keine privaten Probleme, aber das ist Ansichtssache. Wenn du nicht online sein kannst dann würde iczh auch nicht eingeloggt bleiben , so vermeidet man das andere denke sie werden ignoriert.
Ich hab dich heute zweimal angeschrieben und ja beim erstenmal bekam ich die Meldung des du AFK bist. Doch beim zweiten mal kam keine Meldung und auch keine Reaktion, also doch ignoriert.
Klar ich akzeptiere das du ein privates Leben hast und auch noch eine Arbeit, so wie andere auch.
So wie du jetzt geschrieben hast bin ich wohl selbst an allem Schuld, das sehe ich anders. Aber egal ich werde morgen noch einiges probieren denn solche Probleme wie es auf dieser Grid bisher gab kenne ich nicht. Meine Entscheidung wie ich danach weiter verfahre treffe ich später denn zur Zeit bin ich dafür viel zu aufgewühlt und auch wütend.
Einen schönen Tag oder Abend oder iwe auch immer für dich.
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I messaged you twice today; the first time, I got a notification that you were AFK. But the second time, there was no notification and no response—so I was being ignored after all.
Of course, I accept that you have a private life and a job, just like everyone else.
The way you wrote just now makes it sound like it’s all my fault, but I see it differently. Anyway, I’m going to try a few more things tomorrow, because I’ve never encountered problems like the ones on this grid before. I’ll decide how to proceed later; right now, I’m far too upset and angry.
Have a nice day, evening, or whatever time it is for you.
Also erst einmal danke für deine Reaktion. Für mich sind das keine privaten Probleme, aber das ist Ansichtssache. Wenn du nicht online sein kannst dann würde iczh auch nicht eingeloggt bleiben , so vermeidet man das andere denke sie werden ignoriert.
Ich hab dich heute zweimal angeschrieben und ja beim erstenmal bekam ich die Meldung des du AFK bist. Doch beim zweiten mal kam keine Meldung und auch keine Reaktion, also doch ignoriert.
Klar ich akzeptiere das du ein privates Leben hast und auch noch eine Arbeit, so wie andere auch.
So wie du jetzt geschrieben hast bin ich wohl selbst an allem Schuld, das sehe ich anders. Aber egal ich werde morgen noch einiges probieren denn solche Probleme wie es auf dieser Grid bisher gab kenne ich nicht. Meine Entscheidung wie ich danach weiter verfahre treffe ich später denn zur Zeit bin ich dafür viel zu aufgewühlt und auch wütend.
Einen schönen Tag oder Abend oder iwe auch immer für dich.
Why are you so upset and angry? Is it really normal to get like this just because you had to wait a few hours for service during the working day?
I will be online tonight and at various times during the weekend, so if you need me, please IM me or email me at masala.estates@gmail.com
Please try to understand that I am just one man doing this in his spare time, not a big business with employees and big resources. Have a nice beer for me
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I will be online tonight and at various times during the weekend, so if you need me, please IM me or email me at masala.estates@gmail.com
Please try to understand that I am just one man doing this in his spare time, not a big business with employees and big resources. Have a nice beer for me
wir sind ein kleines Grid und der Owner ist immer erreichbar. Außerdem kann man IAR uns OAR selbst sichern.
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That's not a good way to get help. I also see in the picture that you are renting, I guess, from Marsala. His Support website is https://www.masalaestates.com/support-request but he can also be found in the OSGrid Discord.
OSW doesn't own or run grids so you are basically wasting your time looking for Support here.
Hope this helps.
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OSW doesn't own or run grids so you are basically wasting your time looking for Support here.
Hope this helps.
Just because his avi is online doesn't mean he is. The picture clearly shows an AFK message. I have dealt with Una for years and he always responds to the ways I just showed you.
I bet the "times before when we were left to deal with problems on our own" were also through IM instead of the proper channels. There are reasons companies set Help Desks up, after all.
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I bet the "times before when we were left to deal with problems on our own" were also through IM instead of the proper channels. There are reasons companies set Help Desks up, after all.